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	Newsletter - 2005/01
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1	Hosted Exchange Service with Microsoft Exchange Server
2	Who this article might be of interest to
3	What is Microsoft Exchange Server?
4	Hosted Exchange Service
5	What you get
6	Outlook 2003 Desktop Client
7	Outlook Web Access
8	What You Pay
9	The Benefits of a hosted Exchange service
10	Possible Downsides
11	Who could Benefit
12	Cost Savings
13	Why deploy Managed E-Mail?
14	What do you need?
15	Hosted Exchange Providers
16	Contact Management/CRM - A Collaborative Application in Action
16.1	A Contact Management Application
16.2	Customer Relationship Management (CRM)
16.3	Outlook as the Medium for Contact Management/CRM
16.4	Outlook Limitations
17	MX-Contact: CRM/Contact Management for Outlook/Exchange
17.1	What is MX-Contact adding to Outlook?
17.2	The MX-Contact Base System
17.3	Sales Automation with the MX-Contact Sales Module
17.4	Marketing Management with the MX-Contact Marketing Module
17.5	Service/Help Desk Management with the MX-Contact Support Module
17.6	MX-Contact - Optimised for a Managed Exchange Environment