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9 The Benefits of a Hosted Exchange Service

There are many benefits associated with deploying a Managed or Hosted Exchange environment:

·           Increased Mobility/Easier Access

Staff and employees can access their e-mails through a web browser from any location and have full access to their calendar and task lists. Easier access to information means less down time.

Mobile workers can remain in-touch whilst away from their desks, enabling them to be responsive to customer’s needs. There is more productive use of “dead-time” whilst between appointments or during travel.

It gives employees quick anytime, anywhere up-to-date access to the information they need to make good, timely decisions from PC, Phone or PDA.

The service ensures contacts and calendar remain up-to-date so that these can effectively be co-ordinated with co-workers.

Outlook 2003 and Outlook Web Access gives you increased personal productivity with both designed to work efficiently over slow or high latency connections

·           Critical company data is secure and backed up

E-mails are backed up daily, increasing security and reducing the damage caused by losing data through a hard disk crash or lost laptop.

·           Increased Security

You get increased security & privacy including regularly updated anti-virus and anti-spam protection.

·           Large up front capital expenditure is avoided

You pay for Managed Exchange services on a monthly per mailbox basis, reducing the up-front costs with maintenance and technical upkeep of the system handled by the ASP.

·           Increased Productivity

Shared Calendar, Contacts and Task Lists enable staff to better develop their time management skills and increase their personal productivity.

·           Company phone bills reduced

It’s possible for staff to see when consultants are free and schedule meetings electronically, thus automatically reducing the number of phone calls required to set up a meeting.

·           Client Communication is increased while costs are decreased

You can schedule meetings with customers who are also using Exchange Server in much the same way as if they were internal colleagues. They can accept or decline suggestions for a meeting via the invitation in their mailbox, which eliminates the need for phone calls back and forth to confirm times.

One can also use the SMS add-on to communicate information to clients without interrupting them and without a mobile or STD phone call.

·           Reduced IT Budgets

A hosted solution frees overstretched IT departments to focus on core business objectives and applications.

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