News, Issues and Articles of Interest

Hosted Exchange Server / Managed Exchange Services
Many Internet Service Providers (ISP's) and Application Service Providers (ASP's) are now offering Managed Exchange. Simply put, this means that a small business can now utilise the power of Exchange without needing an in-house IT department to manage the Exchange Server for them. We look at the pros and cons of this approach. Read more on-line...

Microsoft Exchange Server 12 to retain existing Data Store
There has been speculation that the next version of Exchange Server, due in 2006, known internally as Exchange 12 (E12), would depart radically from the current version, namely Exchange 2003. Fortunately, in January Microsoft announced that they would be retaining the existing Jet database engine for the next version of Microsft Exchange. This is a significant announcement because there have been plans to change the data store, possibly merging it with SQL Server 2005, or using the much touted Windows Future Storage (WinFS). Read more on-line...
The Future of Exchange Server Public Folders 
This article discusses the future of Exchange Server Public Folders, as at October 2008. Recently Microsoft has restated its position on public folders for its next version of Exchange Server. Although Microsoft has been trying to get IT shops to change users' habits and move content to its SharePoint platform, Public Folders continue to be one of the most popular features in Exchange Server. Read more on-line...

Why CRM Projects Fail - How an Outlook-Based CRM System increases the chances of a Successful Implementation
This articles analyses some of the “human”, i.e. people-related factors that can cause a CRM project to fail. It then looks at why, for those businesses already utilising Microsoft® Outlook® for their day-to-day e-mail, diary and contact management, implementing an Outlook-based CRM system gives you the best chance of overcoming these issues and ensuring a successful CRM implementation. Read more on-line...

New Versions of MX-Contact
January 26th, 2006: ExchangeWise today announced the release of its SQL Server-based Editions of MX-Contact, its highly successful Outlook-based CRM and Contact Management system. 3 new versions of MX-Contact are now available, namely the SOHO Standard, SOHO Advanced and Enterprise Editions. All 3 have the same Outlook front-end interface as the current Personal/Professional and Workgroup/Corporate Editions of MX-Contact, but store data in a SQL Server database rather than an Outlook Data File (Personal and Professional) or Exchange Server Public Folders (Workgroup and Corporate Editions). Read more on-line...

Release of MX-Contact.NET
May 30th, 2006: ExchangeWise today announced the release of its web-based Edition of MX-Contact, namely MX-Contact.NET. MX-Contact.NET is essentially 2 products in one, namely a web client for the SQL Server-based Editions of MX-Contact, and a stand-alone web-based CRM system. MX-Contact.NET has a user interface that matches that of Microsoft Outlook Web Access, so that it is easy to learn for someone who is familiar with Outlook or OWA. Read more on-line...