Most of us know that Outlook has various folders like Contacts, Calendar, Tasks, etc. Opening an item in one of these folders brings up a form that enables us to fill in the relevant details about that item.

What not many people are aware of is the fact that one can customise these forms to contain additional information over and above the standard fields that Outlook provides.

This month we’re going to start with the basics and look at how we can customise the Contacts form to contain additional data fields that one might need in order to profile certain types of contacts. For this example we’re going to add information about the customers that are buying from us.

Let’s start with the The Task at hand, then

Look at The Steps taken to achieve what we want.

Note: This article is available in PDF Format for easier reading. Click here to open this.