Although Journals seems to be one folder that not many Outlook users seem to use, we have found it indispensable in our own Outlook Add-On MX-Contact for recording details of phone calls, visits, etc.

Apart from the normal Categories field that most of us are familiar with, a Journal has an extra field known as Entry Type which classifies the type of Journal being recorded. However, one of the (apparent) drawbacks of using Journal Entry Type as a means of classifying Journals is that you can’t edit or add to the dropdown list for Entry Type.

This OutlookWise Tips & Tricks Sheet describes how to do this.

We look at:

Using the Journal Entry Type Field and then

Instructions for Changing the List

Note: This article is available in PDF Format for easier reading. Click here to open this.