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About the author |
| This article was written by Brian Drury, founder of
ExchangeWise (www.exchangewise.com),
and the architect of MX-Contact (www.mxcontact.com),
a CRM, Contact Management and Sales Automation System for Microsoft
Outlook. Brian has over 20 years experience in the IT industry and
has focused on Contact Management, CRM and Collaboration systems for
the last 14 years. During this time Brian and his staff have been
involved in over 200 direct CRM project implementations covering 7
different products. |
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